At Textworkers, we pride ourselves on delivering premium, human-written content crafted by professional U.S.-based writers. Every piece of content is professionally graded for quality, grammar, and adherence to your brief before it ever reaches your inbox.

Because we strive for perfection, we offer unlimited free revisions to ensure the final product aligns with the instructions you provided at the time of ordering.

1. Subjective Quality & Style

Writing is an art, and we understand that style preferences can vary.

• Our Promise: We guarantee that your content will be free of technical errors (typos, grammar, punctuation) and will strictly follow the instructions, tone, and structure outlined in your order form.
• Grading: All content is manually reviewed and graded by our internal editorial team to ensure it meets our high standards before delivery.
• Collaborative Edits: If the writing style isn't exactly what you envisioned, we are happy to adjust it. To help us hit the mark, we ask for specific, actionable feedback regarding style adjustments (e.g., "Please make the tone more authoritative" or "Use shorter sentences"). This helps our writers understand exactly how to refine the piece to match your vision.

2. What Qualifies as a Revision (Free)

A "Revision" is defined as an edit to the existing content to align it with the original agreement. We will revise your content at no cost if:

• Technical Errors: The content contains typos, grammatical mistakes, or punctuation errors.
• Missed Instructions: The writer missed a specific requirement clearly stated in your original order form (e.g., keyword usage, specific formatting, target audience).
• Tone Mismatch: The content does not align with the Brand Voice or Perspective selected during ordering.
• Factual Inaccuracy: The content contains objective factual errors based on the provided research or topic.

3. What Qualifies as an Addition (Billable)

An "Addition" is a request that expands the scope of the project beyond the original order details. These requests are outside the scope of a standard revision and will require a separate invoice.

• Scope Expansion: Adding new sections, headers, or topics that were not included in the original brief.
• Word Count Increase: Requesting significantly more length than originally purchased.
• New Requirements: Changing the target audience, primary keyword, or core message after the content has been delivered.
• New Direction: Requesting a complete rewrite because the project direction or strategy changed after the order was placed.

4. How to Request a Revision

Since we deliver directly to your inbox rather than using a client dashboard, our revision process is streamlined:

• Reply via Email: Simply reply to the email containing your delivered content.
• Be Specific: List your requested changes clearly (bullet points are preferred) or attach the document with "Track Changes" or comments enabled.
• Timeline: Please submit revision requests within 7 days of content delivery. This ensures we can schedule your writer while the project is still fresh.

Revisions are typically completed within 24–48 hours by the same professional writer to ensure consistency.

5. Final Approval

If no revision request is made within the 7-day window, or once you confirm satisfaction via email, the order is considered complete and approved.

Thank you for partnering with Textworkers.