1. Overview of Services

Textworkers provides premium human-written content created exclusively by professional U.S.-based writers, each with a minimum of five years of experience crafting content for businesses, brands, and agencies. We partner with major brands, public entities, agencies, solopreneurs, affiliate marketers, online publishers, and more. All completed content is delivered directly to your email address with unlimited free revisions.

2. Eligibility

To use our Services, you must be at least 18 years old and capable of entering into binding agreements. By using our Services, you represent that you meet these requirements.

3. Ordering and Payment

Ordering Paths:

We offer two distinct methods for engagement:

1. Place an Order: For defined needs, orders are placed and paid for upfront via our secure online order form.
2. Talk to Us First: For custom projects, high-volume needs, or full-stack solutions, engagement begins with a consultation request. Following the consultation, a custom proposal and invoice will be issued. Work begins upon payment of the invoice.

Payment Processing:

We utilize secure third-party payment processors to handle all transactions.

• Primary Processing: Our direct order system and custom invoicing are processed via PayPal.
• Alternative Processing: We reserve the right to offer or utilize Amazon Pay as an alternative payment method depending on the specific transaction, client preference, or technical requirements.

All payments—whether via PayPal or Amazon Pay—must be made upfront or in strict accordance with the invoice terms provided.

No Contracts:

Services are provided on a per-order or retainer basis with no recurring obligations unless a subscription model is explicitly selected by the Client at checkout.

4. Refund Policy

All payments are final and non-refundable. Refunds are available only if ordered content is not delivered within the agreed timeframe due to a failure on our part. All refund requests must be submitted to info@textworkers.com and are processed at our sole discretion.

5. Revision Policy

We guarantee your satisfaction. Every order includes unlimited free revisions. You may request changes by replying directly to your delivery email or contacting info@textworkers.com. Revisions are completed promptly by the same professional writer to ensure consistency.

6. Quality Guarantee

Every piece of content is hand-crafted by a vetted American writer with at least five years of professional experience. We stand behind the quality of our work and will revise until you are 100% satisfied.

7. Intellectual Property

Ownership: Upon full payment and final approval, you receive complete ownership and unrestricted rights to the delivered content.

Your Materials: You warrant that any materials you provide (briefs, keywords, outlines) do not infringe third-party rights and agree to indemnify Textworkers against related claims.

Our Materials: The Website and our proprietary internal processes remain the property of Textworkers.

8. Confidentiality

We treat all project details and client information as strictly confidential and will never disclose them to third parties except as required to fulfill your order or by law.

9. Termination

We reserve the right to suspend services for non-payment, violation of these Terms, or misuse of Services. You may stop using our Services at any time.

10. Limitation of Liability

To the fullest extent permitted by law, Textworkers shall not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount paid for the specific Services in question.

11. Indemnification

You agree to indemnify and hold harmless Textworkers, its employees, and agents from any claims arising from your use of the Services or violation of these Terms.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas. Any disputes shall first be addressed through good-faith negotiation. Unresolved disputes will be settled by binding arbitration in El Paso, Texas, under American Arbitration Association rules.

13. Contact Information

Textworkers, LLC
Heath Starkey, Owner
19109 W Catawba Ave Ste 200
Cornelius, North Carolina 28031

Email: info@textworkers.com
Phone: 1-800-571-0565
Website: https://textworkers.com

14. Changes to These Terms

We may update these Terms periodically. Continued use of the Services after posting constitutes acceptance of the updated Terms.

15. Miscellaneous

These Terms constitute the entire agreement between you and Textworkers. If any provision is unenforceable, the remainder remains in effect. Failure to enforce any right does not waive it.

Thank you for choosing American writers at Textworkers.