At Textworkers, we strive to deliver high-quality content that meets your expectations. Our revisions policy ensures that any mistakes on our part will be promptly corrected, free of charge. Here’s what constitutes a revision and how it works:
What is a Revision:
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Mistakes on Our Part: We will correct errors such as typos, grammatical errors, or any criteria specified by the client that were not included in the initial content.
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Content Accuracy: If the delivered content deviates from the client’s provided instructions or criteria.
What is Not a Revision:
- New Information: Requests to incorporate new information or substantial changes not originally included in the initial order are considered new content and will incur an additional charge of 10 cents per word.
Unlimited Revisions:
Revisions are unlimited and provided at no extra cost within the framework of our revisions policy and conditions. We are committed to ensuring your satisfaction with the final product.
Process:
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Requesting Revisions: Clients can request revisions by contacting their account manager or contacting us directly.
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Turnaround Time: We aim to complete revisions promptly, typically within 1-2 business days, depending on the complexity of the request.
Conditions:
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Timely Review: Clients must review the delivered content promptly (typically within 3 days) to qualify for revisions under our policy.
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Scope of Revisions: Revision requests must fall within the scope of our initial agreement and the details provided by the client.
Contact Us:
If you have any questions about our revisions policy or wish to initiate a revision request, please reach out to us.
Thank you for choosing Textworkers. We look forward to serving you with quality content.